Counseling center for women - emergency calls (Beratungsstelle Frauen-Notruf Münster e.V. )
The Women's Emergency Call Counselling Centre is a specialist counselling centre for women and girls in cases of sexualised violence.
Who we advise
We advise women and girls aged 14 and over who have experienced, experienced or fear sexualised violence.
We also advise supportive relatives and trusted persons who are helpful to an affected woman.
We advise
- regardless of how long ago the experience of violence occurred,
- regardless of whether a complaint has been filed or whether a complaint is to be filed or not,
- anonymous if desired.
We are an independent institution/own association.
Membership in the network
Regional:
Working Group 'Against Violence against Women and Girls',
Media Working Group,
Istanbul Convention Working Group
Nationwide:
State Association of Autonomous Women's Emergency Hotlines NRW e.V.,
bff: Federal Association of Women's Counseling Centers and Women's Emergency Hotlines
What we advise on
We advise on all forms of sexualised violence. These include:
- Rape within and outside of marriage, partnership or family
- Sexual abuse in childhood
- Sexualised violence in connection with knockout drops
- Sexualised harassment in public spaces
- Sexualised harassment at work, in training or at school
- Sexualised digital violence
How we advise
Together with you, we can clarify which steps are important for you. You decide what you want to talk to us about. We help you, for example, to make decisions, find ways out of violence and develop self-healing powers.
Our offers
Counselling, crisis intervention and information
- Personal advice
- Telephone advice
- Online consultation by e-mail or video
Specialist counselling for psychotraumatology
- Support in stabilizing and processing the experience of violence with trauma therapy procedures
Process support and support
- Preparation, follow-up and support in the event of complaints and court proceedings
- Accompaniment to the police, lawyers and doctors
Expert advice
- Information and advice for supporting relatives and caregivers
- Training, information and advice for professionals and teams
Languages, accessibility and costs
Counselling is also available in English. For other languages, we will try to find a suitable interpreter.
Our counselling centre is not barrier-free. If you are in a wheelchair, we will advise you in another room or via video. Let us know before the first appointment.
You can use our offer free of charge.
Contact
Telephone consultation hours
Mon-Thu: 10:00 am - 4:00 pm
Fri: 10:00 am - 12:00 pm
Open office hours
Tue: 2 - 4 p.m.
We also make appointments for personal counselling beyond the times mentioned.
Our postal address is:
Counselling Centre Women's Emergency Call Münster e.V.
Heisstraße 948145 Münster
Telefon: 0251 - 3 44 43
E-Mail:
Further information can be found on our homepage:
https://www.frauennotruf-muenster